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Business Hours (8am-5pm)
+1 (504) 586 8305
+1 (800) 513-2590 or +1 (504) 635-7000
Maintenance requests can be reported to us 24/7, online via your tenant portal. If you have an emergency, please call the numbers provided above. These numbers should only be used in the case of an emergency. Please be aware that some maintenance issues may not be able to be handled immediately. For instance, if you are calling at midnight about a clogged toilet or hot water issue, a plumber may not be able to assess until business hours. Please keep this in mind when calling. Additionally, we offer a lock out service for a fee, but do not guarantee availability. If you are locked out and unable to receive help from Maintenance, you must contact a locksmith and are responsible for the expense.